Pre-Order & Refund Policy

Effective Date: June 28, 2026

Thank you for your interest in MinaRosa products. By placing a pre-order through our website, you agree to the following terms.

What is a Pre-Order?

A pre-order allows you to reserve a MinaRosa product before it becomes generally available. Pre-ordering helps us estimate demand, plan manufacturing, and prepare for product fulfillment.

Please note that products purchased through a pre-order are not yet in stock and may have estimated shipping dates that are subject to change.

Estimated Delivery Dates

Any delivery or shipping dates provided are estimates only and are not guaranteed.

While MinaRosa will make reasonable efforts to meet projected timelines, delays may occur due to manufacturing, product development, testing, regulatory review, supply chain constraints, shipping disruptions, or other circumstances beyond our reasonable control.

We will communicate significant delays to customers as appropriate.

Payment

Payment may be collected at the time of pre-order or at a later date, depending on the payment option selected during checkout.

By submitting a pre-order, you authorize MinaRosa to process payment according to the terms presented at checkout.

Cancellation Requests

Customers may cancel their pre-order at any time prior to shipment by contacting us at support@minarosatech.com.

Refunds

Customers may cancel their pre-order and request a full refund at any time before their order has shipped.

If MinaRosa experiences significant manufacturing, regulatory, product development, or supply chain delays, customers may request a full refund prior to shipment.

If MinaRosa is unable to manufacture, launch, or deliver the product for any reason, customers will receive a full refund of any amounts paid.

Once an order has shipped, refunds and returns will be governed by MinaRosa's standard Return & Refund Policy, which will be published prior to commercial product availability.

Product Development and Changes

As MinaRosa continues product development, certain specifications, features, packaging, materials, colors, software functionality, or design elements may change before final production.

We reserve the right to make reasonable modifications to improve product quality, safety, usability, performance, or regulatory compliance.

Limitation of Liability

To the maximum extent permitted by law, MinaRosa shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from delays in manufacturing, development, shipping, or fulfillment.

Nothing in this policy limits any rights that cannot be excluded under applicable law.

Contact Us

If you have any questions regarding your pre-order, cancellation, or refund eligibility, please contact us at:

support@minarosatech.com

MinaRosa Technologies
www.minarosatech.com